Frequently Asked Questions
Everything you need to know about your Diamond Art Club experience.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality color-coded canvas, sparkling resin diamonds, a diamond applicator tool, a wax pad, a craft tray, and easy-to-follow instructions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping varies by location.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your unopened kit for a full refund.
Do you offer a warranty on missing diamonds?
Yes! We provide 'Accidental Insurance' and a lifetime 'Oops' protection. If you run out of diamonds or spill them, we will replace them free of charge.
Are the canvases poured glue or double-sided tape?
All Diamond Art Club canvases feature a proprietary poured glue adhesive formula, ensuring your diamonds stay securely in place without any sliding or drying out.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.